Last updated: October 20, 2026
The short version: we collect only what we need to run the cinema and process purchases. No ad tracking, no selling your data. Cookies are only used for signing in and security.
What we collect
When you watch
- The name you type and your character choices, shown to other people in the theater.
- Progress such as your level, achievements and unlocked characters, linked to a random identifier stored in your browser.
- Technical information your browser sends to any website, such as your IP address, browser type and the pages you open, kept in server logs for security and troubleshooting.
When you buy a license or rental
- Your email address and account details, so you can sign in and receive receipts.
- Purchase records (what you bought, when and the amount). Card details are collected and stored by Stripe, our payment processor; we never see your full card number.
When you contact us
The messages you send to support@popcornclub.tv and any details you include.
Voice, video and shows
Room voice and shows are live. In theaters you host from your own device, voice and video usually travel directly between the browsers in the room. In official theaters, video passes through our servers to reach every seat. We don't record or store voice chat or shows.
How we use it
- To run the cinema: show your name and character, deliver shows and voice, and save your progress.
- To process purchases, refunds and receipts.
- To keep the Service secure, prevent abuse and fix problems.
- To answer your support requests.
We don't sell your personal information, and we don't use it for advertising.
Cookies and storage
We use cookies only to keep you signed in and to protect your account and our forms from abuse. We also store your settings and progress identifier in your browser's local storage. We don't use advertising cookies, cross-site trackers or third-party analytics on popcornclub.tv.
Who we share it with
- Amazon Web Services (AWS) hosts our servers and stores our data.
- Stripe processes payments and handles card details under its own privacy policy.
- Other people in a theater see your name, character and anything you say or share there.
- Authorities, when we are legally required to, or to protect people's safety.
How long we keep it
We keep account and progress data while your account is active. Purchase records are kept as long as tax and accounting laws require. Server logs are kept for a short period for security, then deleted.
Your choices and rights
You can ask us to show you, correct, export or delete your personal information by emailing support@popcornclub.tv. Depending on where you live you may have further rights, including objecting to some uses and complaining to your local data protection authority. Clearing your browser's storage removes the progress identifier from that browser.
Children
Popcorn Club is not directed to children under 13, and we don't knowingly collect their personal information. If you think a child has given us information, contact us and we will delete it.
Security
Our site is served over HTTPS, and we limit who can access personal information. No system is perfect, so please use a unique password and tell us about anything suspicious.
Changes
If we change this policy we will update the date above, and tell you about significant changes before they take effect.
Contact
Privacy questions? Email support@popcornclub.tv.